Based in sunny San Diego, Perfect Snacks is the company behind Perfect Bar: The Original Refrigerated Protein Bar, and other fresh-snacking product lines that boast whole food-ingredients and clean-food credentials. Since launching in 2005, Perfect Snacks has spearheaded the fresh CPG category with more and more consumers flocking to the fridge for fresh, on-the-go options. With rapid growth over the last few years, Perfect Snacks’ products are now available online and in retailers nationwide. As a brand, our success is attributed to the people behind the brand, who share in our family's mission: 'To nourish worldkind with a hug, good vibes and a delicious dose of fresh whole food nutrition. To us, that’s the recipe to make life a little more, well, perfect.'

A Bit About the Role...

We’ve been counting peanuts for as long as we can remember, but a lot has changed since the early days in Mom’s kitchen and accounting needs have followed suit. With Perfect Snacks products now available in more than 35,000 fridges nationwide, we’re looking to add another member to our ever-growing family, in the form of a stellar Accounts Receivable (AR) Manager whose attention to detail and ability to optimize business operations is, well, “perfectly” bar none.

This candidate will not only serve as a supervisor and subject-matter expert on all accounts receivable and credit and collections management responsibilities, but he/she will also be expected to be a tried-and-trusted teammate who embodies the Perfect Snacks mission and values, which are at the foundation for everything we do.

Besides helping us spread good vibes and the share the power of whole-food nutrition, The AR Manager contributes to Perfect Snacks success by contributing to timely and efficient cash collections for the company. Responsibilities include balancing day-to-day management of the AR workflow, overseeing AR staff, and continuous review and enhancement of processes to improve cash flow and minimize bad debt, all while ensuring incredible customer/vendor service (and, having some fun while doing it).

Essential Duties:

• Ensure timely and accurate invoicing and make recommendations to improve quality of invoicing and collection procedures
• Ensure proper coding in cash receipts, and recognize revenue within US GAAP standards
• Research customer account and transaction details to resolve non-payments, delayed payments, and other irregularities
• Serve as the primary escalation resource for priority items in receivables
• Establish relationships with AP department contacts for key customers
• Work with Sales department and brokers to resolve and collect payment for disputed charges
• Process credit memos for any approved adjustments such as shortage, price discrepancy, prompt pay discount, promotion, damaged item credit, duplicate invoice, non-collectable write-off, etc.
• Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
• Trade spend analysis and support; Record monthly accrual for trade spend, coordinating with Sales team on promotions and timing
• Lead month-end close review and completion for receivables for all ledgers
• Reconcile revenue monthly and perform sales cut-off analysis quarterly and year-end
• Effectively drive a culture of collaboration, accountability and customer service
• Direct management of staff, including interviewing, hiring and termination, performance management, coaching, and mentoring
• Audit work of AR staff to maintain efficiency and accuracy
• Run, review, and analyze department reporting systems and provide assessment and feedback of current Key Performance Indicators (KPI) outcomes for the department to staff, direct manager and senior leadership
• Create Standard Operating Procedures and Training Manuals for receivables function
• Set and proactively review customer credit limits based on overall customer history
• Alert executive management to irregularities, trends, and areas of concern with customer payments and cash flow
• Manage customer master setup in ERP system in compliance with master data management best practices
• Supports financial planning by forecasting cash weekly
• Responsible for tracking customer resale certificates
• Manage information requests during year-end and internal audits
• Ensures policies and procedures meet the organization's objectives, needs, and regulatory body requirements.

Who We Want...

Skills / Qualification / Education

• Bachelor’s Degree in Finance, Accounting or Business required
• Minimum of 4+ years supervisory/management experience
• Minimum of 5+ years in accounts receivable, credit management and collections
• Experience in CPG industry preferred
• Proficient in Microsoft Office; advanced in Excel including proficient Vlookup and Pivot Table skills
• Technologically savvy with extensive ERP system experience, NetSuite experience a plus.
• Excellent written and verbal communication skills
• Knowledge and understanding of D&B credit reporting is required
• Knowledge of revenue recognition compliance with US GAAP
• Experience in assessing portfolio/customer risk and establishing appropriate credit limits
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Flexible and approachable to colleagues, leadership, and inter-departmental stakeholders
• Solid understanding of basic accounting principles and fair credit practices
• Public company and SOX compliance experience preferred
• Ability to be entrepreneurial and methodical
• Results-oriented and process driven, with high expectations of self and team
• Collaborative mindset with strength in effectively receiving and communicating feedback